Senior Site Reliability Engineer
As part of TIBCO's Cloud First initiative, we are investing in people, processes and technology to build and run enterprise Software as a Service. Join the Cloud Infrastructure Engineering & Operations team, part of the Product and Technology organization, and help us develop and operate industry-leading cloud products.
As the Senior Site Reliability Engineer (SRE), you will be responsible for the availability, automation, performance, efficiency, scaling, monitoring, and emergency response of TIBCO's cloud operating system. The Senior SRE uses their deep understanding of TIBCO's platform, architecture, people, systems, and processes to continuously improve uptime, performance, deployment, monitoring, and troubleshooting. You will also be expected to provide Tier 3 support for service incidents as escalated by TIBCO's Tier 2 Operations staff and Support teams.
- Collaborate with developers and other internal groups to identify, prioritize and develop service reliability and manageability improvements.
- Develop tools to improve TIBCO's ability to rapidly deploy and effectively monitor production services in a dynamic, large-scale Linux environment.
- Mentor and guide SREs and Systems Administrators on effective methods to deliver enterprise-class services.
- Continually evolve deployment methods and processes to effectively deliver products in various environments including Production, Staging, QA and Development.
- Design and document systems, including writing and reviewing code, to automate routine issues and minimize manual tasks.
- Participate in a 24x7 on-call rotation for third-tier escalations, working with NOC, Engineering and other Ops teams to troubleshoot service issues.
- Manage assigned project activities to achieve stated project goals, objectives, and schedules.
- Collaborate deeply with a cross functional team of Software Architects and Engineers, Quality Engineers, Engineering management and other SREs.
Estimated Salary: $20 to $28 per hour based on qualifications.
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