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ServiceNow Developer

Company Name:
BITSOFT INTERNATIONAL, INC.
Position Description: Experienced Service-Now Developer required to help manage and progress existing Service-Now installation. Company seeking to recruit a Service-Now Developer to join our Global IT team. We provide support to our employees through global, regional, local IT staff throughout North America and the rest of the world.
Developer/Architect, Enterprise Systems Management: Service-Now is utilized by Varian IT as a tool to provide service desk and applications support. This role is to deploy, and maintain various Service-Now instances and improve process. You will be responsible for working with IT contacts, and staff to obtain requirements, develop Service-Now work flow and administer the Service-Now systems. The position responsibilities include but are not limited to:
? Primary focus to liaise with Varian IT (VIT) teams to develop Service-Now solutions
? Customize existing Service-Now installation
? Guide VIT in best practices as it relates to updating and changing existing Service-Now installations
? Respond to support requests from VIT
? Ensure technology always supports process
? Advise on best implementation practices
? Perform administration for existing Service-Now application
? Communicate with staff and management in a timely manner
? Escalate to management urgent issues and concerns
? Develop documentation and troubleshooting guides

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