Technology Support Specialist
A prestigious law firm seeks a Technology Support Specialist for their Palo Alto office. Duties include handling software, hardware, infrastructure, network services, mobile and remote services, audio-visual, telephony, and security systems.Responsibilities will include:
Manages local and central helplines, support tickets, and email correspondence, logging and resolving issues promptly. Provides application support for local and Citrix-based installations. Ensures compliance with Firm policies and maintains accurate inventory records. Qualified applicants should have:
Experience supporting Windows, Microsoft 365, and Mac Environments. Knowledge of eDocs Document Management (DTE, Litera ChangePro, eDocs, imanage etc.) Experience supporting mobile devices. Excellent customer service skills. Nice to have:
3-4 years of prior law firm experience. Recommended Skills Citrix Systems Customer Service Document Management Systems Infrastructure Management Mobile Device Management Network Services Apply to this job. Think you're the perfect candidate? Apply on company site $('.external-apply-email-saved').on('click', function (event) window.ExternalApply = window.open('/interstitial?jobdid=j3p22m62n0wyzhw9qkr', 'ExternalApply-j3p22m62n0wyzhw9qkr'); ); $(document).ready( function() $(#ads-desktop-placeholder).html(
n
n
n Estimated Salary: $20 to $28 per hour based on qualifications.
Manages local and central helplines, support tickets, and email correspondence, logging and resolving issues promptly. Provides application support for local and Citrix-based installations. Ensures compliance with Firm policies and maintains accurate inventory records. Qualified applicants should have:
Experience supporting Windows, Microsoft 365, and Mac Environments. Knowledge of eDocs Document Management (DTE, Litera ChangePro, eDocs, imanage etc.) Experience supporting mobile devices. Excellent customer service skills. Nice to have:
3-4 years of prior law firm experience. Recommended Skills Citrix Systems Customer Service Document Management Systems Infrastructure Management Mobile Device Management Network Services Apply to this job. Think you're the perfect candidate? Apply on company site $('.external-apply-email-saved').on('click', function (event) window.ExternalApply = window.open('/interstitial?jobdid=j3p22m62n0wyzhw9qkr', 'ExternalApply-j3p22m62n0wyzhw9qkr'); ); $(document).ready( function() $(#ads-desktop-placeholder).html(
n
n
n Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
