Event Service Specialist
Palo Alto, CA Palo Alto, CA Full-time Contract Full-time Contract $39 - $40 an hour $39 - $40 an hour 9 days ago 9 days ago 9 days ago Responsibilities include:
Welcome Desk ownership in support of customized briefings and meetings which include the following:
Envoy Visitor Management system administration Management of customer invites/log Greet and Check-In Customers Print name badges and name tents Manage briefing logistics Manage Dinner/entertainment reservations Manage Taxi/transportation requests Input and manage all catering orders Responsible for briefing room set-up (name tents, gifts, agendas, printed evaluations) Enter paper evaluations Assist with concierge customer/account team requests day of Work with Security - VMware Discovery Center weekly briefing schedule, parking, locking/unlocking doors Work with Facilities to maintain a professional environment Janitorial - facility maintenance, restroom checks, patio checks Catering - Dining Caf , room refreshments, coffee machine maintenance, room snack replenishment Support with Administrative aspects of the program:
Assist with gift inventory/management (reconciliation, re-stocking) Ordering Office supplies (printer toner, tent cards, ) Assist with special projects as needed Assist with planning events and/or offsite meetings and provide logistics support Required/Desired Skills:
Must be comfortable coming to office and working with the general public Excellent teamwork skills to work effectively with VMware Discovery Center team, account team, speakers, and executives.
Must be able to adapt to a variety of personality styles.
Represent yourself and VMware as a customer advocate with empathy and passion Excellent and clear communication skills both written and verbal.
Must have the skills to be able to influence and collaborate effectively Strong multi-tasking, organizational, and time management skills Must be able to perform a variety of tasks in a fast-paced environment and understand how to prioritize what's needed in the moment to deliver a successful outcome Detail obsessed to ensure that all aspects of the briefing/program are complete and accurate Has a professional presence and confidence in interacting with a variety of people, from Sr.
Leadership to janitorial staff Self-control.
Can keep a calm, cool head when problem solving in high stress or urgent situations Must be comfortable working with technology (collaboration tools, audio conference, Zoom video conference) Proficient in Microsoft Office Suite and other skills (Teams, Outlook, Excel, Word, Sharepoint, Powerpoint) add Slack or other collaborative tools Education:
B.
S.
in marketing / other related area or 3
years experience in Customer Marketing EBC roles Job Types:
Full-time, Contract Pay:
$39.
00 - $40.
00 per hour Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Welcome Desk ownership in support of customized briefings and meetings which include the following:
Envoy Visitor Management system administration Management of customer invites/log Greet and Check-In Customers Print name badges and name tents Manage briefing logistics Manage Dinner/entertainment reservations Manage Taxi/transportation requests Input and manage all catering orders Responsible for briefing room set-up (name tents, gifts, agendas, printed evaluations) Enter paper evaluations Assist with concierge customer/account team requests day of Work with Security - VMware Discovery Center weekly briefing schedule, parking, locking/unlocking doors Work with Facilities to maintain a professional environment Janitorial - facility maintenance, restroom checks, patio checks Catering - Dining Caf , room refreshments, coffee machine maintenance, room snack replenishment Support with Administrative aspects of the program:
Assist with gift inventory/management (reconciliation, re-stocking) Ordering Office supplies (printer toner, tent cards, ) Assist with special projects as needed Assist with planning events and/or offsite meetings and provide logistics support Required/Desired Skills:
Must be comfortable coming to office and working with the general public Excellent teamwork skills to work effectively with VMware Discovery Center team, account team, speakers, and executives.
Must be able to adapt to a variety of personality styles.
Represent yourself and VMware as a customer advocate with empathy and passion Excellent and clear communication skills both written and verbal.
Must have the skills to be able to influence and collaborate effectively Strong multi-tasking, organizational, and time management skills Must be able to perform a variety of tasks in a fast-paced environment and understand how to prioritize what's needed in the moment to deliver a successful outcome Detail obsessed to ensure that all aspects of the briefing/program are complete and accurate Has a professional presence and confidence in interacting with a variety of people, from Sr.
Leadership to janitorial staff Self-control.
Can keep a calm, cool head when problem solving in high stress or urgent situations Must be comfortable working with technology (collaboration tools, audio conference, Zoom video conference) Proficient in Microsoft Office Suite and other skills (Teams, Outlook, Excel, Word, Sharepoint, Powerpoint) add Slack or other collaborative tools Education:
B.
S.
in marketing / other related area or 3
years experience in Customer Marketing EBC roles Job Types:
Full-time, Contract Pay:
$39.
00 - $40.
00 per hour Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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